© 2024 Natural Instinct Ltd. Registered in England No 06901981. 

Do I need to add supplements or other food to Natural Instinct raw pet food?

Our Natural, Working Dog and Cat food ranges are all complete recipes, so you do not need to add anything to these.   

Our Pure range is a complementary pet food range for both dogs and cats and can be used alongside our complete foods or as a base for homemade raw feeding for dogs and cats.  You will need to add supplements if feeding recipes just from our Pure range to ensure it is complete and balanced; always follow professional advice from your vet or pet nutritionist. 

Natural Boost

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Our new website launches February 14th!

20% Off Your First Order With Us

FREE DELIVERY On Orders Over 10kg

At Natural Instinct, we're thrilled to announce the upcoming launch of our brand-new website on February 14th!

Our website will be unavailable from 1pm on Wednesday 14th February 2024.  During this time, you will not be able to place any orders.  

Important updates for our loyal customers:


We highly recommend placing your order before 14th February 2024. We would like to think everything will work as normal; however, teething issues could be expected, and we may need a bit of time to iron these out; we appreciate your patience during this time. 

We will extend our Customer Service operating hours on this day (8.30am-7pm) so that if you need any assistance, we will be on hand to help.  Please note, we will not be able to take any orders over the phone.    

We will endeavour to ship your order as quickly as possible, but please allow a bit longer for delivery.  

Here's what you can expect on our new website:

  • Simplified checkout experience 
  • Ambient Treat shipping
  • An enhanced FAQ section
  • Slicker 'Find a Breeder' process
  • Improved search tool
  • 'Find a stockist' map improved
  • A familiar design to our current site

Saved payment method

Unfortunately, saved credit card details cannot be transferred to our new website for security reasons. On your next order, simply type in your card details to checkout.

Enhanced account security

To increase security, we're adopting a password-free login. Instead of logging in with a password, we will now send you a verification code to your email for easy and secure access to your account every time you log in. 

Teething issues 

Like with any new website, we anticipate there will be some teething issues. Our team will be working hard to ensure the transition is a super smooth process, but some issues may arise that we cannot foresee; we really appreciate your patience during this time.

Stay informed 

Keep an eye out for our updates as we get closer to launch day.

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  • Simplified Checkout Experience
  • Ambient Treat shipping
  • An enhanced FAQ section
  • Slicker 'Find a Breeder' process
  • Improved search tool
  • 'Find a stockist' map improved
  • A familiar design to our previous site

Saved payment method

Unfortunately, saved credit card details cannot be transferred to our new website for security reasons. On your next order, simply type in your card details at the checkout.

Enhanced account security

To increase security, we're adopting a password-free login. Instead of logging in with a password, we will now send you a verification code to your email for easy and secure access to your account every time you login. 

Teething issues

Like with any new website, we anticipate there will be some teething issues. Our team will be working hard to ensure the transition is a super smooth process, but some issues may arise that we cannot foresee; we really appreciate your patience during this time.

Stay informed

Keep an eye out for our updates as we get closer to launch day.

Important updates for our loyal customers:

We highly recommend placing your order before 14th February 2024. We would like to think everything will work as normal; however, teething issues could be expected, and we may need a bit of time to iron these out; we appreciate your patience during this time.

We will extend our Customer Service operating hours on this day (8.30am-7pm) so that if you need any assistance, we will be on hand to help.  Please note, we will not be able to take any orders over the phone.   

We will endeavour to ship your order as quickly as possible but please allow a bit longer for delivery.  

At Natural Instinct, we're thrilled to announce the upcoming launch of our brand-new website on February 14th!

Our website will be unavailable from 1pm on Wedensday 14th February 2024. During this time, you will not be able to place any orders. 

Shop Now